American Express Unveils 'ROI-Focused' Travel Management

Business TravelIts name has a unique twist on the word “accent,” but that’s the idea behind a newly-launched travel management service by American Express – aXcentis – that AmEx says emphasizes the “local nature” of a global brand.
“Wherever you are, we speak your language,” goes the tagline for the new service by American Express Business Travel, a division of the credit card giant.
AmEx is targeting small- to mid-sized companies with annual travel budgets up to $10 million that are looking to revive business travel as the “Great Recession” subsides and corporate executives look for greater ROI – or return on investment – in their travel plans.
In the “new normal of business travel – where companies will begin traveling again but with likely spending constraints – there is a clear opportunity for these companies to invest their travel spending more strategically,” said John Berkley, vice president, U.S. Middle Market Client Management, American Express Business Travel.
aXcentis provides “sophisticated managed travel programs at a reasonable cost,” AmEx said.
Its features include:

  • a proprietary methodology to assess a company’s current travel expenses and process;
  • a “spend recycling” technique to manage unused travel for future trips; and
  • benchmarking expertise that uses the AmEx database and intelligence resources  to measure performance.

American Express is rolling out aXcentis in six key markets including the U.S., Canada and Australia. In the United Kingdom, the Nordic region and France, a similar new brand is being launched called aXcent.
American Express, the largest credit card company by purchases, also operates one of the largest travel-agency networks with locations in more than 140 countries.
AmEx provides more information at

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