Half of Mobile Users Distrust Wireless Payments: Survey

Nearly half, or 49 percent, of mobile device users do not have sufficient trust in wireless security to use their smart phones or tablets to pay for goods and services.
Overall, U.S. consumers are reporting a growing wave of distrust in mobile and fixed communications – and social networking – due to fears of viruses, spam and phishing attacks, according to new research released by Cloudmark, the provider of mobile messaging security.
The survey, conducted in conjunction with online research provider Toluna, analyzed the mobile, fixed-line and social networking habits, security threat exposure and sentiment of 1,000 U.S. consumers.
The survey found that 19 percent of U.S. respondents have less trust in the security of mobile short message service than they did 12 months ago.
SMS ranked a distant third (15 percent) among the platforms respondents consider to be the most secure, behind voice (43 percent) and email (34 percent).
The SMS platform holds a higher level of trust among younger users, with nearly one quarter (24 percent) of 18-24 year olds and 21 percent of 25-34 year olds naming it as the platform they consider the most secure.
However, trust in the SMS channel appears to decline with age, with just eight percent of the 55-plus demographic citing it as most secure.
Despite its popularity, social networking is not very trusted. Just three percent named it as the platform they trusted the most, the least of all platforms.
Messaging abuse remains the top security threat across all major platforms, with 61 percent of fixed line and 13 percent of mobile users claiming to have suffered spam-related problems.

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