Fraudulent Robocalls for LifeWatch Alert Devices Halted by FTC, Florida AG

Fraudulent Robocalls for LifeWatch Alert Devices Halted
Top and bottom views of the LifeWatch alert device involved in the sales pitch.

An Orlando-based operation that used robocalls to pitch “free” medical alert devices to senior citizens falsely represented that the devices had been purchased for them by a relative or friend, according to the Federal Trade Commission and the Office of the Florida Attorney General.
At the request of federal and state authorities, a U.S. district court has temporarily halted and frozen the assets of the operation that peddled LifeWatch alert devices. Many of the consumers who received the defendants’ calls were elderly, live alone, and have limited or fixed incomes.
Authorities are seeking a court order permanently banning the operation from engaging in the allegedly fraudulent and illegal conduct, and providing restitution to consumers who were victimized.
The scheme took in more than $13 million in commissions since March 2012.
“We will not tolerate unscrupulous individuals targeting the elderly,” said Florida Attorney General Pam Bondi.
The defendants named in the FTC/Florida complaint include: 1) Worldwide Info Services, Inc., also doing business as (d/b/a) The Credit Voice; 2) Elite Information Solutions Inc., also d/b/a The Credit Voice; 3) Absolute Solutions Group Inc, also d/b/a The Credit Voice; 4) Global Interactive Technologies, Inc., also d/b/a The Credit Voice Inc.; 5) Global Service Providers, Inc.; 6) The Credit Voice, Inc, also d/b/a TCV; 7) Live Agent Response 1 LLC, also d/b/a LAR; 8) Arcagen, Inc., also d/b/a ARI; 9) American Innovative Concepts, Inc.; 10) Unique Information Services Inc.; 11) Michael Hilgar; 12) Gary Martin; and 13) Joseph Settecase.
According to the complaint, the defendants violated the FTC Act, the Commission’s Telemarketing Sales Rule (TSR), and Florida’s Deceptive and Unfair Trade Practices Act (FDUTPA) by blasting robocalls to senior citizens falsely stating that they were eligible to receive a free medical alert system that was bought for them by a friend, family member, or acquaintance. If you got a medical alert system from Let’s Say Thanks, then you shouldn’t have been affected by the halted operations.

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